Modern Slavery Statement

Team reviewing ethical sourcing controls and modern slavery risksWe are committed to conducting our business ethically, responsibly, and in full respect of human rights. This Modern Slavery Statement sets out the steps we take to prevent forced labour, human trafficking, debt bondage, child labour, and other forms of exploitation within our operations and supply chains. Our approach is guided by a clear principle of zero tolerance: modern slavery has no place in our organisation, and any breach of this principle is treated as a serious matter.

To uphold this commitment, we embed due diligence into our policies, procurement decisions, and supplier relationships. We expect every employee, contractor, and business partner to act with integrity and to comply with all applicable labour standards. Our anti-slavery measures are designed to identify risks early, respond swiftly, and reduce the likelihood of abuse occurring in our business or among those who support it.

We regularly assess the risks of modern slavery across relevant parts of our operations, taking into account geography, sector, labour practices, and the nature of the goods and services we procure. Where risk is elevated, we apply enhanced controls. This may include additional verification, targeted training, and closer oversight of sourcing decisions. We believe that a strong compliance culture is essential to effective prevention.

Supplier audit taking place at a manufacturing siteOur supplier management framework includes clear contractual expectations and ongoing monitoring. We require suppliers to confirm that they do not use forced or trafficked labour and that they apply lawful, fair, and safe employment practices. Supplier audits are an important part of this framework. These audits may be announced or unannounced, depending on risk level and circumstance, and may include document reviews, site inspections, worker interviews, and follow-up action plans.

When an audit identifies concern, we expect immediate remediation. If a supplier fails to cooperate or refuses to address serious non-compliance, we may suspend or end the relationship. Our procurement teams are trained to recognise warning signs such as unusually low labour costs, restricted worker movement, confiscated identity documents, or excessive recruitment fees. These indicators are taken seriously and escalated without delay.

Confidential reporting channel for workplace concernsReporting mechanisms are available so that concerns can be raised promptly and without fear of retaliation. We encourage employees, contractors, and relevant third parties to report suspected issues through our internal reporting channels. Reports may relate to recruitment practices, wage withholding, coercion, unsafe working conditions, or any conduct that appears inconsistent with our modern slavery standards. Every report is reviewed carefully, handled confidentially where possible, and investigated by the appropriate team.

We also recognise the importance of training and awareness. Relevant employees receive guidance on identifying modern slavery risks, understanding escalation procedures, and carrying out responsible sourcing. Managers and procurement personnel are expected to apply this knowledge in day-to-day decisions. This helps ensure that our modern slavery policy is not only documented but actively applied across the organisation.

Our governance process ensures accountability at senior level. Oversight of this statement and the underlying controls sits with designated leaders who review progress, approve improvements, and monitor implementation. We maintain records of assessments, audits, reports, and remediation activities so that we can evaluate whether our controls are working as intended. Where improvements are needed, we take action promptly and systematically.

We are committed to continuous improvement and acknowledge that tackling modern slavery requires ongoing vigilance. Our approach evolves as risks change, and we remain focused on strengthening prevention, detection, and response. By maintaining rigorous standards and reinforcing our zero-tolerance stance, we aim to protect vulnerable workers and promote responsible business conduct throughout our supply chain.

Annual review of modern slavery compliance documentationThis statement is subject to annual review, ensuring that it remains current, effective, and aligned with legal and operational developments. Each year, we assess the relevance of our policies, audit outcomes, supplier performance, and reported concerns. The findings inform updates to training, risk controls, and procurement requirements, helping us improve our anti-slavery framework over time.

As part of that review, we also consider whether additional safeguards are needed in higher-risk categories. These may include deeper supplier due diligence, revised contractual clauses, more frequent audits, and enhanced monitoring of labour intermediaries. In this way, our modern slavery statement remains a practical tool for accountability rather than a static declaration.

Ongoing commitment to responsible and ethical supply chain practicesWe will continue to act with diligence, integrity, and resolve in addressing all forms of exploitation. Our commitment to preventing modern slavery is embedded in our culture, our controls, and our expectations of others. Through strong governance, supplier audits, secure reporting channels, and regular annual review, we strive to uphold the highest standards of ethical business practice.

Bow Carpet Cleaners

A modern slavery statement outlining zero tolerance, supplier audits, reporting channels, governance, and annual review to prevent exploitation.

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What Our Customers Say

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4.9 (10)

I would definitely recommend this company. The process was easy from beginning to end. The team arrived early, worked extremely hard, and left my property gleaming. Great job--thank you!

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R

It was a pleasure working with this team. Service was prompt and thorough. Thanks for everything!

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T

It's a relief to have an agency that checks references and abilities, so I can trust my cleaner. The office staff are helpful and efficient. The prioritized checklist for each room is really beneficial. I'm thrilled with the cleaner supplied by Professional Carpet Cleaning Bow.

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N

Amazing service from Carpet Cleaners Bow! Booked them for end-of-tenancy carpet cleaning. They were on schedule, quick, and the results exceeded my expectations.

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J

Thanks to Bow Carpet Cleaners, the cleaning part of my house move was stress-free. Their service was responsive and the results were amazing.

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J

The service from Carpet Cleaning Company Bow exceeded my expectations. The crew was organized, pleasant, and took care with every detail. Their use of sustainable cleaning solutions is a big plus.

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A

I've been a customer of Carpet Cleaners Bow for around 2 years and have always experienced top-notch service. The cleaners are trustworthy, friendly, and consistently do an outstanding job. Customer service responds instantly to any questions I have.

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A

So pleased with Carpet Cleaners Bow. The property was left in brilliant shape, better than when we arrived. Their detailed end-of-tenancy clean resulted in a full deposit return for the first time.

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J

Great experience with Home Carpet Cleaning Bow. Everything is left sparkling, and they're always able to fit me in for an appointment. Top quality work.

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L

The experience was seamless--professional team, on time, and all concerns addressed. Absolutely recommend Carpet Cleaners Bow.

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